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How to be a good guide如何做個好導游

來源:apple 編輯:apple 時間:2017-06-05

How to be a good guide

How to be a good guide如何做個好導游
The guide is the representative of a travel service and is often the only one that tour members will meet. In my view, the way to be a qualified guide is the professional knowledge. If you didn't master it, how to be "a good guide", even to be "a guide". So I think a guide must have professional knowledge.

In the work of tourism, knowledge is vitally important. In order to satisfy customers, you need to communicate, organize and arrange them, it is not easy, so you must have professional knowledge, if not, you can't deal with such things. As we know, knowledge is a base of everything, you should understand the laws of developments of the things before handling them.

Tell you what, the work as a guide including many steps. Firstly, you would get the reception program from the travel agency. The program usually contains the code of the tourist group, the names of the tour members, the time of arrival and departure, the types of transportation, and sightseeing schedule, and so on. Secondly, you should telephone the airport, railway station or harbor again to reconfirm the time of arrival two hours before ETA, and then in form the coach driver. Thirdly, you should get to the meeting place ahead of time and get things ready. You should telephone the coach driver to make sure that the coach will not be late. Lastly, you should remind them to take their valuables before getting off the coach the coach or leaving or leaving a place.

So don't you think to be a good guide is easy? Maybe you would say "no". Well, if you want to be a guide, a good guide, now, you should learn more professional knowledge of tourism.

Tourism is a comprehensive economic undertaking and it plays a very important role in a country's economic construction; and it is at the same time a part of foreign relations work, as it offers an effective means for people-to-people diplomacy. Failure or success of tourism industry, therefore, bears on a country's image abroad in terms of its political reputation and of the opportunity of earning foreign exchange for a country's economic construction.

Tourism in China started from scratch, although China surpasses those countries where tourism is well developed in terms of resources of tourism. China's huge amount of cultural relics, its scenery known far and wide for its quiet beauty, the splendor of its ancients art and culture, its traditional multi-national arts and crafts and food prepared on various local recipes-all these have attracted foreign visitors for a long time. However, as tourism is China has just developed, there aren't sufficient transportation and other facilities. In addition, we still have a lot of problems to be solved in the management of tourism, in the quality of service and in the quality and English level of Guide-interpreters. With all these problems gradually settled, China's tourism will surely advance to a high stage of development along the pattern uniquely Chinese.

In fact, Guide-interpreters are in direct service of foreign visitors and their quality and service play a decisive role in the development of tourism industry in China. Their speech and behavior
directly influence foreign visitor's mood in traveling. In a sense, the function of a four Guide is similar to that of a diplomat of the people. His or her duty is to try his or her utmost to make foreign visitors enjoy their trip in China and at the same time let them understand China's history, geography, people's customs and its cultural tradition better through their interpreting and efforts. Therefore, a tour Guide's service is the key link of tourism industry.

The Guide should be the spirit of mountains and rivers, envoy of friendship, disseminator of culture and civilization of the motherland and publicity agent of the new idea and morale of socialism. If a tour Guide's service is satisfactory, foreign visitors would have a good impression of China and the Travel Agency, so that they would plan their second trip to China for other sights and furthermore, they would urge others to come along to see China with their own eyes. A travel Agency would, of course, employ ad many such competent and qualified interpreters as possible so ad to make their business thrive with each passing day.

A tour Guide should be able to act as an attendant, publicity agent, investigator and defender while accompanying foreign visitors. So, he or she has to have a perfect mastery of our Party's policies and political ideology, foreign language and knowledge. He or she must be honest and upright, free from corruption, prudent and careful in his or her work, diligent and assiduous in his or her working style. To be more specific, a Guide must keep in mind the following fifteen Ps, three extras, four orientations, five diligences and six important characteristics before he or she can be really called a qualified Guide-interpreter.

How to be a good guide如何做個好導游
導游是一個旅游社的代表,往往是旅游團員唯一會見的人員。在我看來,成為合格指導的方式是專業知識。如果你沒有掌握,怎么做“好向導”,甚至是“指導”。所以我認為一個導游必須具備專業的知識。
在旅游工作中,知識至關重要。為了滿足客戶的需要,您需要溝通,組織和安排,這不容易,所以你必須有專業知識,如果沒有,你不能處理這樣的事情。我們知道,知識是一切的基礎,你應該在處理事物之前了解事態發展的規律。
告訴你什么,工作作為指導包括很多步驟。首先,你會得到旅行社的接待計劃。該方案通常包含旅游團的成員的姓名代碼,旅游團的名稱,到達時間和出發時間,交通工具類型,觀光時間表等。其次,您應該和機場,火車站或港口再次打電話,在ETA前兩個小時再次確認抵達時間,然后安排好長途汽車司機。第三,你應該提前到達會議地點,提前把事情做好準備。你應該打電話給司機,以確保教練不會遲到。最后,你應該提醒他們拿下他們的貴重物品,然后才能離開教練。
那么你覺得做為一個很好的指南是不是很容易?也許你會說“不”。那么,如果你想成為一個導游,一個很好的導游,現在,你應該學習更多的旅游專業知識。
旅游業是一個綜合性的經濟事業,在國家經濟建設中發揮著非常重要的作用;同時也是外交工作的一部分,為人與人之間的外交提供了有效手段。因此,旅游業的失敗或成功,在政治聲譽和為國家經濟建設賺錢的機會方面承擔了國外形象。
中國的旅游業從零開始,盡管中國在旅游資源上勝過旅游業發達的國家。中國龐大的文物古跡,其靜謐美景,古代藝術文化的輝煌,傳統的多民族工藝美食以及各種當地食譜準備的食物,都吸引了外國游客很長時間。但是,隨著中國旅游業剛剛發展,交通運輸等設施不足。另外我們在旅游管理,服務質量以及指導口譯質量和英語水平方面還有很多問題需要解決。隨著所有這些問題的逐漸解決,中國的旅游業一定會沿著獨特的中國式發展更上一層樓。
事實上,向導譯員是直接服務于外國游客,其質量和服務對中國旅游業的發展起著決定性的作用。他們的言論和行為直接影響外國游客的心情。從某種意義上說,“四指南”的功能與人民外交官的功能相似。他或她的責任是盡最大努力讓外國游客在中國旅行,同時讓他們通過翻譯譯和努力,更好地了解中國的歷史,地理,人民的習俗和文化傳統。因此,旅游指南的服務是旅游業的關鍵環節。
“導游”應該是山河精神,友誼特使,祖國文化傳播和文明宣傳新思想和社會主義士氣的宣傳。如果旅游指南的服務令人滿意,外國游客將對中國和旅行社有一個很好的印象,以便他們計劃第二次來中國參觀其他景點,此外,他們還會敦促別人來看望中國自己的眼睛旅行社當然會雇用許多這樣有才干和合格的翻譯人員,以便讓他們的業務日益繁榮。
旅游指南應該能夠在伴隨外國游客的同時擔任服務員,宣傳代理人,調查員和辯護人。所以他們必須對黨的政策和政治意識形態,外語和知識掌握得很好。他或她必須誠實正直,廉潔,謹慎工作。更具體地說,指南必須牢記以下十五點Ps,三個額外,四個方向,五個勤奮和六個重要特征,然后他或她才能成為合格的翻譯導游。

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